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Privacy Policy

1. Introduction

Perfumes & Palettes (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.

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By using our website (https://www.perfumesandpalettes.com) or engaging with our services, you consent to the practices described in this policy (subject to applicable laws).

2. What Information We Collect

We may collect and process the following categories of personal data:

  • Identity information: name, title, date of birth (if applicable)

  • Contact information: email address, postal address, telephone number

  • Technical information: IP address, browser type, operating system, device identifiers, cookie identifiers, pages visited, timestamps

  • Usage information: how you use our website, pages viewed, interactions, referral source

  • Communications data: any messages, feedback, or enquiries you send to us

  • Optional information: any information you choose to provide in forms, surveys, or workshop sign-ups

We may also collect aggregated or anonymised data (which cannot identify any individual) for analytics purposes.

3. How We Collect Data

We gather information in a few ways:

  • Directly from you (e.g. when you fill in a form, sign up for a workshop or newsletter, send us an email)

  • Automatically when you use our website (e.g. via cookies, analytics tools, or server logs)

  • From third parties (e.g. analytics providers, advertising networks)

  • From publicly available sources (if applicable)

4. Use of Cookies & Tracking Technologies

We use cookies and similar technologies (such as web beacons) to:

  • Recognise you when you return

  • Track your use of the website (which pages you visit, how long)

  • Improve our site’s performance and user experience

  • Serve relevant content or advertising

  • Enable certain features or functions

You can control cookies via your browser settings (block or delete cookies) or via any cookie consent tool we provide. However, restricting cookies may limit your ability to use certain parts of our site.

5. Purposes of Processing & Legal Basis

We use your personal data for the following purposes:

  • To provide, maintain, and improve our services

  • To manage your registration, workshop bookings, or waiting list participation

  • To communicate with you (e.g. email updates, notifications, responses to enquiries)

  • To send you marketing, updates or newsletters (where you have consented)

  • To detect, prevent or investigate fraud, security breaches, or misuse

  • To comply with legal obligations

Under UK/EU law (GDPR / Data Protection Act), we rely on the following legal bases:

  • Consent (e.g. for marketing communications)

  • Legitimate interests (e.g. site analytics, fraud prevention), provided your rights are not overridden

  • Performance of a contract (e.g. fulfilling a workshop booking)

  • Legal obligations

6. Sharing & Disclosure of Your Data

We may share your personal data with:

  • Service providers and vendors (e.g. email provider, hosting, analytics services) who help us operate the website

  • Contractors or third parties involved in delivering workshops or events

  • Legal or regulatory authorities, if required by law or to protect rights, safety, or property

  • Successors in interest, in case of reorganisation, merger, or sale of assets

We require all third parties to handle your data securely and only use it for permitted purposes.

7. International Transfers

If we transfer your personal data outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place (e.g. standard contractual clauses, adequacy decisions) to protect your information.

8. Data Retention

We will retain your personal data only as long as necessary for the purposes for which it was collected, or to comply with legal, regulatory, or accounting requirements.
After that, we will either delete, anonymise, or securely archive it.

9. Your Rights

Where applicable under data protection laws, you have the right to:

  • Access your personal data

  • Correct (rectify) inaccurate or incomplete data

  • Request erasure (to be forgotten) in certain circumstances

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent (for processing based on consent)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us.

10. Security

We implement reasonable technical and organisational measures designed to protect your personal data from unauthorised access, loss, misuse or alteration. However, no system is completely secure, and we cannot guarantee absolute protection.

11. Third-Party Links

Our site may contain links to third-party websites, services, or social media pages. This Privacy Policy does not apply to those third parties, so we encourage you to review their privacy policies when you visit them.

12. Changes to this Privacy Policy

We may update this policy from time to time (for example, to reflect changes in legal or regulatory requirements). When we make changes, we will post the revised version on our website and update the “last updated” date. Your continued use of our services after changes constitutes acceptance of the new policy.

13. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our handling of your personal information, please contact: contact@perfumesandpalettes.com

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Perfumes & Palettes
Registered in England and Wales, No. 15879757
Email: contact@perfumesandpalettes.com

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